Thursday, June 28, 2012

Customers are not always right, Customers are most of the time bitches

So i've been working part time at this little cramped office selling concert tickets for the past month, thus my new found respect for customer services. I'm a bit scared to admit that i sort of liked it for awhile, i didn't know at first because my first day was assumed to just be briefed on what my job scope was to be like. Who knew ten minutes of very, very quick explanations on what concerts the office were handling, I was thrown to the horrifying yet very irritating telephone that wouldn't stop ringing. Trust me, every 3 out of 10 phone calls are asking for a bitch slap through the phone.

Of course i didn't work everyday, I found out that i always brought a major headache home with me after work but it comes and goes most of the time. I concluded that i wasn't fit to be working in a tiny office shared by all the staffs with have no privacy whatsoever. Even the wash room is less than ten feet away from everyone's table and the entire office is smaller than my house living room. 

I received some shitty comments from some ungrateful-not-so-understanding-demanding-undeniably-rude-twice-my-age people wanting to buy concert tickets. Whoever said 'Customers are always right' deserves to have his or her family forever to be stuck working in customer services.

How can people be so rude?? Seriously. Did they think my job was to be their punching bag just because they're someone else's punching bag somewhere else? Did they think i liked asking them to repeat whatever the hell they were saying with their mouse voice on purpose? Did they think i was trying to scam their money by telling them the wrong information?? Wanna sue me for conveying you the wrong information AND apologized many times for it then fucking go ahead you fucking stoner. This is an embarrassment to all that are older then me.

Seriously Undeniably Rude ADULTS !

I might or might not get called racist by this comment but all of my Malay, Indian and foreign customers were all nice and polite and very, very, very understanding when I couldn't delivery what they wanted to hear. They always said "Thank you", they always said "It's ok", sometimes there were some "Aww..." but that's it. No "Call your manager", no "I'll sue you", no "What-do-you-mean-cannot-bla-bla-bla". Absolutely nice and polite people and i liked talking to them.

The good thing now is I don't have to pick any telephone calls after this month because I've made part of my new laptop's money back. I fried my old laptop's screen wiring and motherboard over the past 6 years of its very useful life and rewarded myself with a brand new all to myself Lenovo laptop.



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